Following the cracking launch and high sales, ArenaNet took down their online digital download sales of Guild Wars 2. The good news today is you can now purchase Guild Wars 2 once again online. ArenaNet has now added extra server capacity.
ArenaNet suspended first-party sales and retail replenishment on August 30â€”just two days after the gameâ€™s retail releaseâ€”to catch up with record demand and to ensure that players who bought the game would continue to have the best online experience possible. Despite the suspension of first-party sales and retail replenishment, Guild Wars 2 grabbed the number one position in the All Formats charts across 10 European marketsâ€” the first PC game in the UK to have accomplished this in nearly two years.
Since suspending sales, ArenaNet and NCsoft have substantially expanded the gameâ€™s capacity by deploying new servers in both North America and Europe, and by nearly doubling the number of customer support agents. Game systems that have been under extremely heavy demand, such as the Trading Post, have been bolstered and prepared for the continued influx of players.
â€śPreserving the customer experience has always been our top priority,” said Mike Oâ€™Brien, president and cofounder of ArenaNet. “Weâ€™re supportingÂ Guild Wars 2Â for the long run. Weâ€™ll always do what it takes to deliver the best online gaming experience for our customers,Â even when that means throttling sales.â€ť