Important Notice on Guild Wars 2 Event Disconnects
Most major events have a few snags and if you had disconnect problems stopping you get your hands on rewards then read this importance notice from Anet.
[ANET]We have a team looking into disconnection problems that prevented some people from receiving their event rewards.
We will implement a solution so that people who participated will get their rewards, but this takes work on our end, so it will not happen today.
Keep an eye on our forums and social media channels, we will let you know once we have the solution in place. Thank you, and we apologize that you were unable to claim your rewards.