Note on Latest Error Codes and Issues from ArenaNet
ArenaNet have been working hard to resolve the issues today and posted the following note regarding error codes.
Error Code 1038: This error results when you try to log in with an account that does not have a Guild Wars 2 serial code attached to it. Please apply a Guild Wars 2 serial code to this account. For additional assistance, please contact Customer Support: support.guildwars2.com
For a list of common Error Codes, their meanings, and possible solutions, please look at this page:
This is a list of ongoing issues that we’re tracking:http://en.support.guildwars2.com/app/answers/detail/a_id/8994
* Guild Issues: This includes guild membership rosters not showing correctly, guild leaders not seeing themselves in the guild, issues with receiving guild invitation notifications, etc.
* In-game mail
* Party issues on overflow
* Trading Post
Our team is working as hard as they can to resolve these issues. We appreciate your patience.