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  1. #1

    Crashing every 5-10 minutes

    My game keeps crashing every 5 to 10 minutes. Sometimes it takes a bit longer.
    It generates this error:

    Code:
    *--> Crash <--*
    Assertion: 
    P:\Code\Base\rtl/Array.h(566)
    App: Gw.exe
    ProgramId: 1
    Build: 17216
    When: 5/2/2006 14:25:56
    Flags: 0
    
    *--> System <--*
    Name: GROUNDCONTROL
    IpAddr: [BlaBla]
    Processors: 1 [AuthenticAMD:6:10:0]
    OSVersion: 5.1
    
    *--> Thread 0xfffffffe <--*
    eax=1575c4d4 ebx=00834c74 ecx=c5a2d1f7 edx=c540a229 esi=007ef96c edi=007ef96c
    eip=00402091 esp=0138f88c ebp=0138f8a0
    cs=200202 ss=001b ds=0023 es=0023 fs=0023 gs=003b efl=00000000
    
    eax-32 1575C4B4  000009ef 000c0010 00000542 00000080 
    eax-16 1575C4C4  000000b7 ff66667f 0b287aa8 00000000 
    eax +0 1575C4D4  c5a2d1f7 c65beb40 c5402d8b 4162462f 
    eax+16 1575C4E4  40e93c00 411ad000 40e93c00 00000181 
    eax+32 1575C4F4  00000000 00000000 00000000 0000000c 
    eax+48 1575C504  00000000 0af52b20 0af52b20 159a7fe0 
    ebx-32 00834C54  00000000 00000000 00000000 00000000 
    ebx-16 00834C64  00000000 00000000 00000001 00000000 
    ebx +0 00834C74  00000000 0ac414c0 00000001 00000001 
    ebx+16 00834C84  00000040 00000004 00834c8c 00834c89 
    ebx+32 00834C94  00000000 00000000 00000000 00000000 
    ebx+48 00834CA4  00000001 0afda8a0 00000004 00000004 
    esi-32 007EF94C  20737365 00005325 70416347 70632e69 
    esi-16 007EF95C  00000070 70416347 70632e69 00000070 
    esi +0 007EF96C  435c3a50 5c65646f 65736142 6c74725c 
    esi+16 007EF97C  7272412f 682e7961 00000000 70416347 
    esi+32 007EF98C  70632e69 00000070 70416347 70632e69 
    esi+48 007EF99C  00000070 70416347 70632e69 00000070 
    esi-32 007EF94C  20737365 00005325 70416347 70632e69 
    esi-16 007EF95C  00000070 70416347 70632e69 00000070 
    esi +0 007EF96C  435c3a50 5c65646f 65736142 6c74725c 
    esi+16 007EF97C  7272412f 682e7961 00000000 70416347 
    esi+32 007EF98C  70632e69 00000070 70416347 70632e69 
    esi+48 007EF99C  00000070 70416347 70632e69 00000070 
    
    *--> Code <--*
    00402071  e80a3610 0083c40c 5ec39090 90909055 ..6.....^......U
    00402081  8bec83ec 0c56578b f28bf9e8 00000000 .....VW.........
    00402091  8f45f454 8f45f855 8f45fc85 f68bd675 .E.T.E.U.E.....u
    004020A1  05ba3cf2 7e008b4d 088d45f4 50518bcf ..<.~..M..E.PQ..
    004020B1  e80a0000 005f5e8b e55dc204 00909055 ....._^..].....U
    004020C1  8bec81ec f0030000 53568d85 10fcffff ........SV......
    
    *--> Trace <--*
    Pc:00402091 Fr:0138f8a0 Rt:00597104 Arg:00000236 0000002b 169c2c78 00000001 
    Pc:00597104 Fr:0138f8e8 Rt:0059a127 Arg:00000004 158e47d8 e002786a 0ac3f788 
    Pc:0059a127 Fr:0138f920 Rt:0059a0d6 Arg:00000001 0265cbb4 ffffffff 00845790 
    Pc:0059a0d6 Fr:0138f948 Rt:00584559 Arg:0265cbb4 ffffffff 00845790 00000002 
    Pc:00584559 Fr:0138fcac Rt:0063c94a Arg:15af29b4 00000000 00000000 0083a338 
    Pc:0063c94a Fr:0138fcc8 Rt:0063a6fa Arg:0083a30c 0138fd14 0138fd48 0000002a 
    Pc:0063a6fa Fr:0138fce0 Rt:00442537 Arg:00000000 00000000 0083a30c 0043c18c 
    Pc:00442537 Fr:0138fd2c Rt:00579690 Arg:0000002a 0138fd48 00000000 00000001 
    Pc:00579690 Fr:0138fd5c Rt:00579295 Arg:3d691c77 0138fdf4 3d691c77 00000000 
    Pc:00579295 Fr:0138fd94 Rt:005791e6 Arg:3d691c77 0138fdc0 005632fa 3d691c77 
    Pc:005791e6 Fr:0138fda0 Rt:005632fa Arg:3d691c77 0216df5c 0000000c 3d691c77 
    Pc:005632fa Fr:0138fdc0 Rt:00562324 Arg:00000002 01083690 0138fe74 00000002 
    Pc:00562324 Fr:0138fe00 Rt:0055c27e Arg:010836c4 0216df50 00000004 0138fe74 
    Pc:0055c27e Fr:0138fe3c Rt:0055bf9c Arg:00000004 010838c0 00000000 00000001 
    Pc:0055bf9c Fr:0138fe78 Rt:0055bb6e Arg:0138ff20 0138ff1c ffffffff 00000002 
    Pc:0055bb6e Fr:0138ff14 Rt:0051e7b2 Arg:0055b9f0 00000001 00000002 ffffffff 
    Pc:0051e7b2 Fr:0138ff34 Rt:005224bb Arg:7c913d00 00f85038 00f8a218 00369e99 
    Pc:005224bb Fr:0138ff68 Rt:0051c3f1 Arg:00000002 7c913d00 00f8a218 00f8a218 
    Pc:0051c3f1 Fr:0138ff80 Rt:0074eece Arg:00f85038 7c913d00 ffffffff 00f8a218 
    Pc:0074eece Fr:0138ffb4 Rt:7c80b50b Arg:00f8a218 7c913d00 ffffffff 00f8a218 
    Pc:7c80b50b Fr:0138ffec Rt:00000000 Arg:0074ee6f 00f8a218 00000000 0fa40000 
    
    *--> Stack <--*
    0138F88C  16053dd4 15bb31c4 00402091 0138f88c .=...1... @...8.
    0138F89C  0138f8a0 0138f8e8 00597104 00000236 ..8...8..qY.6...
    0138F8AC  0000002b 169c2c78 00000001 35900000 +...x,.........5
    0138F8BC  40701f32 158f22e8 15c60f08 158f2368 2.p@."......h#..
    0138F8CC  c6823331 c54e0fc6 0000006d 006b0069 13....N.m...i.k.
    0138F8DC  16053da0 00000057 16053824 0138f920 .=..W...$8.. .8.
    0138F8EC  0059a127 00000004 158e47d8 e002786a '.Y......G..jx..
    0138F8FC  0ac3f788 15c60f08 00000000 000000b7 ................
    0138F90C  155c311c 473b5120 158f2368 169c2c78 .1\. Q;Gh#..x,..
    0138F91C  00000000 0138f948 0059a0d6 00000001 ....H.8...Y.....
    0138F92C  0265cbb4 ffffffff 00845790 0265c9f8 ..e......W....e.
    0138F93C  169c2c78 00000006 169c2c78 0138fcac x,......x,....8.
    0138F94C  00584559 0265cbb4 ffffffff 00845790 YEX...e......W..
    0138F95C  00000002 0083a338 00000000 ffffffff ....8...........
    0138F96C  7c910732 7c911596 7c9106eb 00000001 2..|...|...|....
    0138F97C  00000004 00000001 00000000 00000000 ................
    0138F98C  00000007 0000000c 00000000 3d480000 ..............H=
    0138F99C  00000010 00000010 00000001 0000000c ................
    0138F9AC  00000000 00000008 00000000 160ed220 ............ ...
    0138F9BC  00000010 00000000 00000010 00000000 ................
    0138F9CC  00000008 3b000000 000000b0 00000000 .......;........
    0138F9DC  3f308000 00f80198 3f388000 3b000000 ..0?......8?...;
    0138F9EC  00000003 3b000000 fd87fff0 00000000 .......;........
    0138F9FC  00f80198 00000000 02500000 0af3be00 ..........P.....
    0138FA0C  00f8015c 00000000 00000000 0af3be00 \...............
    0138FA1C  00000020 0af3be08 00000010 00f80198  ...............
    0138FA2C  00000018 00000000 00f80000 0138f830 ............0.8.
    0138FA3C  00000000 0138fa7c 7c90ee18 7c9106f0 ....|.8....|...|
    0138FA4C  ffffffff 7c9106eb 004fc8fc 00f80000 .......|..O.....
    0138FA5C  00000000 00000010 00000010 15f20a18 ................
    0138FA6C  0138fabc 005a7911 00000008 005a7a0b ..8..yZ......zZ.
    0138FA7C  00000000 00000004 15e53d20 41000000 ........ =.....A
    0138FA8C  41080000 00000000 41800000 41880000 ...A.......A...A
    0138FA9C  00000000 41800000 00f80198 00000000 .......A........
    0138FAAC  41800000 41880000 00000000 026abd64 ...A...A....d.j.
    0138FABC  0138fae4 005a2500 413b4673 00000000 ..8..%Z.sF;A....
    0138FACC  00000014 16060a80 00000000 00000000 ................
    0138FADC  00000001 026abda0 0138fb44 005a2b56 ......j.D.8.V+Z.
    0138FAEC  00000001 00598061 16060a60 00000000 ....a.Y.`.......
    0138FAFC  00000001 208f85d8 00000080 00000000 ....... ........
    0138FB0C  0000000d 00000004 00000001 16060ac0 ................
    0138FB1C  152e25f0 15aab050 00000000 00000001 .%..P...........
    0138FB2C  00000000 00000001 00000003 00000004 ................
    0138FB3C  fd87fff0 026f7470 0138fb80 005986db ....pto...8...Y.
    0138FB4C  00000068 160ed218 00f8015c 00000000 h.......\.......
    0138FB5C  008476b8 00847608 0138fb88 0059f6aa .v...v....8...Y.
    0138FB6C  008476b8 0138fbe0 0138fbd0 0138fc14 .v....8...8...8.
    0138FB7C  00000001 0083a318 0138fccc 0138fc54 ..........8.T.8.
    0138FB8C  0059f5d6 0138fccc 00000000 00846208 ..Y...8......b..
    0138FB9C  0138fc08 0138fc08 005a15d7 0084c6ec ..8...8...Z.....
    0138FBAC  0084c6ec 3f000000 3f800000 40000000 .......?...?...@
    0138FBBC  00000000 00000000 3f7fc000 00000000 ...........?....
    0138FBCC  0083a338 0059d06e 008461c8 0138fc94 8...n.Y..a....8.
    0138FBDC  000000ff 00000000 00000000 00000000 ................
    0138FBEC  3f800000 00000000 00000000 3f800000 ...?...........?
    0138FBFC  3f800000 00000000 00000000 3f800000 ...?...........?
    0138FC0C  0138fc98 0138fc94 00000000 00000000 ..8...8.........
    0138FC1C  0138fc7c 0059bdb1 0138fc34 00000000 |.8...Y.4.8.....
    0138FC2C  0083a338 000000ff 3f800000 00000000 8..........?....
    0138FC3C  00000000 00000000 00000000 3f800000 ...............?
    0138FC4C  00000000 00000000 00000000 00000000 ................
    0138FC5C  3f800000 00000000 00000000 00000000 ...?............
    0138FC6C  3ff00000 3f800000 3f800000 7f800000 ...?...?...?....
    0138FC7C  ffffffff ffffffff 00000001 0000001c ................
    
    *--> LogQueue <--*
    
    *--> DirectX Device Info <--*
    VendorId    = 0x1002
    DeviceId    = 0x5964
    Version     = 6.14.0010.6606
    Description = RADEON 9200 SERIES     
    Compat      = 0x00010001
    VidMem      = 128 MB
    
    *--> DirectSound Device Info <--*
    Description  = C-Media Wave Device
    Module       = cmuda.sys
    Version (MS) = 0x0005000c
    Version (LS) = 0x0001002e
    Company      = C-Media Inc
    3D channels  = 32
    2D channels  = 32
    EAX support  = EAX 2
    Device count = 1
    Does anyone knows what it means, and what I can do about it?
    I got the latest drivers, re-installed windows 3 times. But it keeps crashing.

  2. #2
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    nkuvu's Avatar
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    Have you contacted support? That is, ArenaNet support? They'd probably have better suggestions than the guesses we'd be able to give.

  3. #3
    hm yea, i've sended a mail to the support team.
    But I thought perhaps someone here had/has the same problem and had a fix for it.

  4. #4
    Do other games crash? How long has this problem been happening? Is it before or after Factions release? Have you done the dxdiag test as posted in the troubleshooting thread?

  5. #5
    I use to have a crashing problem months ago. That was due to overheating.
    Placing a fan near the pc solved that problem.
    After months not playing I decided to buy Factions. Installed it, and it crashed.
    So I bought a new memory stick to expend my memory to 1Gb, thinkin that would help something. Which it didnt.

    Rose Online does crash every now and then.
    But not quite as often as GW.

    I also had problems with Sims2. But I think that has been fixxed after the memory expansion. (at least, I didnt had a crash after).

    I did a memtest 86 last night (which took hours, and wasn't fully complete). And it failed at several tests 8 t/m 11 (took 10 hours!)

    Ill try using my new memory stick now. (removing the older one) hope that helps.

    I did the dxdiag test indeed. But couldnt find anything that could help me fixing the problem. No errors or something.

  6. #6
    update:

    When having one memory chip in the computer it will just Reboot automaticly after xx minutes playing guildwars.
    Blue screen telling something about kmixer.sys
    Stop 00000050

    Whatever that all means.
    I guess I rather have the array error :-/

  7. #7
    Still array.h-ing, whatever it means.

  8. #8
    I get the same errors. I had originally 2 512 sticks of pc3200 ram in my comp (1 gig) and added 2 more 512s (2 gigs total) and as soon as I added the 2 gigs Guildwars crashes and gives me the error the OP posted above.

    Or I get a total system lockup and have to reboot.

    If I remove these 2 new sticks (the ram is the same as my older 2 sticks) Guildwars runs fine.

    I too have sent an error report but havent found a solution to the problem except taking out the 2 sticks of ram to play guildwars (and putting them back in again to do anything else)

    Notably I can play any other game for hours with no crashes using 2gigs of ram *dual channel setup* Games including Oblivion, Fear, Indigo Prophecy ect..

    I too also ram these sticks thru Memtest and after 8-9 hours recieved 0 errors.

    Im also running the latest vidcard drivers for my 7800GT and direct x 9.0c.


    Im lost on this one.

  9. #9
    Hm, interesting note.
    I know my pc crashes / auto reboots / gives more memory errors when running guildwars with 2 sticks of 512 here. (i only have2 slots for Ram here)

    Yesterday I tried an old Geforce 2 card, which runned pretty fine. Ofcourse crappy details, and very very slow, but it ran without crashing every 5-10.

    I think im gonna order a new videocard, that should be the answer.
    Just need to look for one that is compatible with my computer/motherboard/powersupply bla :]


    AMD Athlon XP, 2166 MHz (13 x 167) 3000+
    I have no idea how much my powersupply is (how many Watts).
    There is some diagram on it with different codes to the left, voltages on the upper part, and Wattages at the right. Ampere in the middle.
    But I can't find those codes back on the power supply.
    Perhaps when opening the thing up, which i rather do not :p
    Last edited by moenbase; 09-05-2006 at 10:53.

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