As the title indicates, has anyone gotten an answer from support (presuming they have submitted a ticket) and/or has any resolution come about?
The reason I am asking is that I bought last Friday:
- GWEN Pre-order
Extra character slot
Now I have not received a confirmation email, my credit card has not been charged BUT when I look on the Edit Keys ingame section, it shows the purchases being added to my account, my PlayNC account shows a transaction taking place on the 20th and I have access to the bonus pre-order items and the upgrade for GOTY.
Does that mean that I do in fact have the keys even thought I have not received a confirmation email and have not been charged. I'd much rather get the charge and get to partake in the sneak peek.
Anyone have any ideas?