can anyone sup
ply this as i cant access the support site
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Thread: play nc phone number???
19-11-2007, 15:03 #1
play nc phone number???
19-11-2007, 15:25 #2
We offer telephone support for billing and technical support issues only. You may contact a member of our Billing or Technical Support Teams by calling the number below. We do not offer telephone support for general game support issues. Any calls regarding game support will be directed to use one of the available support methods listed in the Game Support section.
12pm to 5pm, Central
19-11-2007, 15:34 #3
i shouldve said im in uk but ty for your input
19-11-2007, 18:13 #4
strawberry...as ncsoft is located in the US...this is the number you need.
1 is for the country code...
512 225 6359 is the actual phone number regardless of where you call from
all you need to do is dial 00 BEFORE the said number..... (I think thats the internationl number for uk to phone out)
so ring.... 00 1 512 225 6359.....and you should get someone on the phone.
also 12pm -5pm central is about 6 hours BEHIND the UK in time.
hope that helps.
19-11-2007, 18:32 #5
So the rest is still right. If you have to call them you must call the American version but I believe they might turn you away.
BTW strawberrystrawb, why can't you use the support page?
EDIT: I just found out the reason myself in another one of your posts. I would recommend just waiting it out or contact BT as your problem appears to be some sort of issue with them one way or another.
19-11-2007, 23:03 #6
a search for the telephone number for NCSoft Europe in Brighten resulted in
I don't know anything about how UK numbers work - like how many digits there are supposed to be - so i have no idea if that is correct but it turned up on both wired sussex and BT the same way.
20-11-2007, 06:14 #7
Well of course the company has a phone number, but they have no phone service for support queries. If you call that number expecting help they'll hang up the phone or turn you away because they won't divert your call to any of the support team as they're only there to deal with the electronic system.
(and yes that number would be right, generally the first 5 digits is the area code with the last 6 being a unique number)