Still no word from support. I found the address by simply guessing at it; because I was worried about it accepting my username and not my email for registration, and then that address sorta affirmed that something was wrong when it tried to send the verification to my username. My accounts show up as undefined there as well.
Anyway, it's been six days and no word from support on this matter; quite frankly, I'm very disappointed at this time. I worry that this will affect me getting an email about the first beta weekend and download resources and such. I did find another player's email that he got back from support related to this matter and the GM said that they know there's a problem and they may fix it at a later time; not will, may. I for one am not very happy with the word may, considering I just gave them $80.