Its been ****ing 11 hours and i still cannot login even ONCE .....what was the ****ing point of pre-purchase.
Can anyone tell me how to reach support for assistance?
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28-04-2012, 07:57 #71
28-04-2012, 08:07 #72
I can empathise with your pain man!
Might be time to screenshot and enforce consumer rights stuff - 11 hours is a long time - especially since you paid for this privilege.
Whoever it was you ordered it through - name them so we can shame them publicly.
28-04-2012, 08:15 #73
28-04-2012, 08:19 #74
LOL, understand - still think you should kick some butt.
You bought something that you haven't got.
(Talk like this will hopefully get the right people - the beancounters - to notice their mistake)
28-04-2012, 08:20 #75
So how do i reach support and what info would they need from me?
Order number & registration id?
28-04-2012, 08:22 #76
28-04-2012, 08:57 #77
Totally crap.. Generic respose recieved via rmail asking to change your password and try again... Total bull!!
Forums are down as well and i cant even check if my digital code is being used by simeone else or not.
This is really unacceptable service!!!
28-04-2012, 11:49 #78
1) looked at the "account-security" tab at the beta forums for any open connections? Remove all of those, they can block stuff.
2) Do you get the login screen? If not, it is probably a problem with your firewall or your GW2 program location (which influence read/write rigths)
28-04-2012, 13:36 #79
1. There is one which i cannot remove as it does ot have a disconnect button to it.
2. I can login; but if click on world selection or create; it kicks me out.
All the names and curses that are there in any language goes out to Arenanet for the worst beta experience ever!!!!!
28-04-2012, 13:38 #80
Well the login errors are back again after last night...