October 2009 wiki watch

Why is the newsletter rarely used?

The newsletter is managed by the marketing department, and they use the newsletter for focused, targeted messages for specific purposes. The newsletter is seen as a more formal avenue for information, and one in which the team doesn't feel is good for providing a ton of information within the message. Research shows that brief, to-the-point newsletters have a better open and click-through rate than email newsletters that contain walls of text, which is why the newsletter would not be an ideal way to provide certain types of information (e.g. game updates). Additionally, producing a newsletter requires a graphic designer as well as folks at NCsoft (who manage the newsletter database) in the process. It's not as simple as composing an email and hitting "send". --Regina Buenaobra 22:31, 21 October 2009 (UTC)

PvP skins bought...

Hi there! I'm not sure I understand your question, so I'll try and answer as best as I can. If I understand correctly, you're asking whether the PvP skins you bought with Zaishen Coins or TRP can be used in Sealed Deck? If that's your question, then yes. :-) Sealed only changes your skills, but you'll have to bring appropriate equipment for those skills, if applicable. Please let me know if I misunderstood you. There are also a few miscellaneous updates related to PvP skins planned for this week. --Regina Buenaobra 22:50, 21 October 2009 (UTC)

The end of HB/TA

Sealed Deck will be added when TA and HB are removed (barring any unforeseen circumstances...). Speaking to Linsey and Joe this morning, there isn't anything they can think of at the moment that would prevent Sealed from going live this week (but you never know). Lots of details to come with the actual update, though. :-) --Regina Buenaobra 22:33, 21 October 2009 (UTC)

Network issues & festival days

I spoke with the network team, and they reported that the connectivity issues on Sunday were related to network traffic between the servers in Europe and the US, and not related to the servers. They've been monitoring it, and have been re-routing traffic between the peering companies we use, as needed. I'm sorry that folks were having issues connecting over the weekend. During special events, due to the increased amount of network traffic and people connecting, players may experience a few issues, and the network team does what they can to try and compensate. --Regina Buenaobra 22:57, 21 October 2009 (UTC)

Lore, GW novel and the 250 years

Well... I really can't go into much detail on that, unfortunately. What I can say is that there may be some information included in the Guild Wars novels, which will cover the 250 years between GW1 and GW2. --Regina Buenaobra 23:23, 21 October 2009 (UTC)

Question about high quality skill icon pictures:

Unfortunately, there isn't an easy or simple solution to this question. Many, many different artists worked on the skill icons, and the icons won't necessarily be in a uniform state/format (I don't know what state/format they're in). A lot of the artists who worked on those skill icons may no longer be at the company. We're talking about hundreds of different icons, and with the artists (the ones who are still here who actually worked on them) being pressed for time on other projects, it would be a burden on them to make a request to open up hundreds of files and save them in the requested format. There is no single person at the company who works only on skill icons, so this request, while it seems simple on the outside, is actually not that easy to fulfill. I've asked about it, and I think you'll just have to be patient with this one. I'm sorry that I don't have a better answer for you. --Regina Buenaobra 23:40, 21 October 2009 (UTC)

Question about system requirements of GW2:

It looks like I am not permitted to comment on system requirements at this time. --Regina Buenaobra 23:28, 21 October 2009 (UTC)

For all of you who wondered about Codex skills

I asked Robert about it this afternoon, and he told me that the skill selection for each day is random. Whether skills have been in Sealed Deck tournaments at PAX don't affect whether they will appear in the skills for the day. --Regina Buenaobra 02:02, 24 October 2009 (UTC)

Event = Lag ?

If you re-read my response, you'll note that I did not say that lag "would not be a problem come Halloween" (your words). You will note that I said, "the network team does what they can to try and compensate" whenever there are network issues, and this statement still holds. If there are network issues, the network ops team will do what it can to mitigate issues players experience. In terms of server lag, when a lot of players visit the servers during high traffic periods, like festivals, people might experience some issues, often depending on what region of the world they're connecting from. Sometimes network latency, again depending on what region of the world a player is connecting from, might affect a player's experience of server lag. Again, this is something our tech team tries to mitigate as best they can. I've let the server team know about your concerns, and they will keep an eye on things on the server side. Today they have reported no issues. The network team is also aware of these concerns and they will keep an eye on things as well. --Regina Buenaobra 00:53, 29 October 2009 (UTC)

Art contest for Halloween

People who's entries didn't make it to us received an error message. If you didn't get an error message, your submission would have gone through. If you're unsure, you can send it again with a note that you'd previously sent it before, but wanted to make sure it got through due to the technical issues we had earlier. --Regina Buenaobra 01:24, 24 October 2009 (UTC)

Wrap up of this month's wiki entries:

Happy Halloween from ArenaNet - 30 October 2009

A bunch of staff dressed up for the occasion today. Check our their awesome costumes on our page on Facebook!

PvP Henchmen and Heroes in Guild Halls - Updated - 30 October 2009

You should be able to add Heroes to your party in Guild Halls now.

PvP Henchmen and Heroes in Guild Halls - 30 October 2009

Yesterday's update introduced the new PvP Henchmen into the game. Players also discovered that they could not add Heroes to their party in their Guild Halls. The dev team is aware of this concern, and Joe, our programmer, is looking into a way to address this. Joe told me that he can't make any guarantees, but he's pretty optimistic that he can make it happen.

A Note on the Mad King's Guard Miniature - 29 October 2009

Contrary to rumors and hearsay, the Mad King's Guard Miniature is not dropping anywhere in the world. You cannot obtain it through killing monsters or completing quests. The Mad King's Guard Miniature is being introduced as a prize for the Halloween Art Contest of 2009. At this time, there is no other way to obtain it.

Quick Reminder About Frequency of Halloween Quests - 29 October 2009

Hey, everyone. There seems to be continuing confusion about the Halloween quests. Please note that the Halloween quests are not daily quests. As we noted on the official web site, players will be treated to a "series" of quests, meaning there are multiple quests, but these quests are not daily quests.

Thank you. :-)

Heroes & GHs

This is still something we want to do - the priority was to get heroes available in Guild Halls again though, and allowing them just for scrimmages is a little trickier. Once I have more time I'll be looking into making this; I can't promise a fix, but it's definitely something I want to make possible. - Joe Kimmes 15:56, 31 October 2009 (UTC)